Privacy Policy

123BigBags B.V. 123BigBags B.V. is responsible for the processing of personal data as set out in this privacy statement.

Contact details:
Kruiskade 117
3033 BH Rotterdam
The Netherlands 
+31 10 307 27 35

Krijn Degenkamp is the Data Protection Officer of 123BigBags B.V. Send us an email and we will put you in touch with him.

Personal data that we process

123BigBags B.V. processes your personal data because you use our services and/or because you provide these to us yourself.
Below you will find an overview of the personal data we process: 

-First and last name
-Date of birth
-Place of birth
-Shipping address 
-Billing address
-Phone number
-E-mail address
-IP address
-Location data
-Information about your activities on our website
-Information about your surfing behaviour on different websites (e.g. because this company is part of an advertising network)
-Internet browser and type of device.

123BigBags B.V. processes your personal data for the following purposes that are necessary to process your order:

-Handling your payment.
-Send our newsletter or other personal offers.
-To be able to call or e-mail you if this is necessary in order to be able to perform our services.
-Inform you about changes to our services and products.
-To offer you the possibility to create an account.
-To deliver goods and services to you.
123BigBags B.V. analyses your behaviour on the website in order to improve the website and to tailor the offer of products and services to your preferences. 

123BigBags B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making

123BigBags B.V. makes decisions on the basis of automated processing about matters that may have consequences for persons. These are decisions taken by computer programs or systems without a person (e.g. an employee of 123BigBags B.V.) being involved. Other partners and purchased programs with which we share our information:

-Online SEO tools such as Google analytics, Yahoo and Bing.
-Online chat program
-CRM system
-Newsletter module
-Accounting system
-GDPR certified fulfillment center
-Internet agencies
-Shipping Partners

If you would like to know in detail which purchased programs we work with, please send us an email

123BigBags B.V. will not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected or as imposed by law.
Sharing of personal data with third parties 123BigBags B.V. does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data. 123BigBags B.V. remains responsible for these processing operations.

Cookies, or similar techniques, that we use

123BigBags B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on your first visit to this website. 123BigBags B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that your preferred settings, for example, are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that track your browsing behavior so that we can provide customized content and advertising. When you visited our website for the first time, we already informed you about these cookies and asked you for permission to place them. 
You can unsubscribe from cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored through your browser's settings.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by 123BigBags B.V. and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or to another organisation you have mentioned.

You can send a request for access, correction, deletion, data transfer of your personal data or for the withdrawal of your consent or objection to the processing of your personal data to us.
In order to be sure that the request for inspection has been made by you, we ask you to send us a copy of your identity document with the request. In this copy, take your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security number (BSN) in black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

All data will be deleted upon request unless retention is required by law.

How we protect personal data

123BigBags B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not secure or there are indications of misuse, please contact our customer service.